For questions or technical issues that are not addressed by the Covidence knowledge base, Covidence encourages you to contact them at firstname.lastname@example.org.
Questions regarding your Covidence account or to transfer existing reviews to McMaster's institutional access, contact Neera Bhatnagar
Covidence is a web-based software platform that streamlines the production of systematic reviews. It supports citation screening, full text review, risk of bias assessment, extraction of study characteristics and outcomes, and the export of data and references. The Health Sciences Library now provides unlimited access to Covidence to university affiliates.
Joining a Covidence Organization Account (Video) - Covidence staff show you how to link your account to the University's subscription
After creating a personal Covidence account and joining the McMaster University subscription, you will be able to sign in from anywhere by visiting: https://app.covidence.org/sign_in
If you have an existing Covidence account, either through a trial or through a paid subscription, and your Covidence account is set up with your mcmaster.ca or medportal.ca email, you can request an invitation to join the McMaster University subscription. If you have an account that is linked to a non-McMaster email, but you are affiliated with the University, please notify Neera Bhatnagar so that we can verify and invite you to the institutional subscription. Do not create a new Covidence account.
We can migrate existing Covidence reviews held by McMaster affiliates into the full unlimited account. This allows the review owner to access to the features of the full plan, including unlimited reviews and unlimited reviewers. Contact Neera Bhatnagar if you would like to migrate your existing review to the institutional account.